If you need help right now
In immediate danger? Call your local emergency number now.
If you or someone near you could be seriously hurt — including if you’re thinking about ending your life and might act on it — call emergency services straight away and tell them where you are. Please don’t wait, and don’t rely on this app or this website to get help to you.
Numbers to call
Reach someone now
Emergency numbers connect you with emergency services. Helplines connect you with someone to talk to. On a phone, tap a number to call.
EU and many other countries
112
The emergency number across the European Union and in many other countries.
Supporting someone
If you’re worried about someone else
You don’t need the perfect words. Being there, and helping them reach support, matters.
Stay with them, if it’s safe
If you think they’re in immediate danger, call your local emergency number. Stay with them — or stay on the phone — until help arrives, as long as you’re safe too.
Listen without judgement
Let them talk, and take what they say seriously. You don’t have to fix anything or have the answers. Listening calmly is a real help.
Help them reach support
Offer to help them contact a helpline or emergency services — you could sit with them while they call. Afterwards, look after yourself too.
Please know
What this app is — and isn’t
What it is
yournotalone supports everyday wellbeing: breathing exercises and meditations, mood check-ins and a private journal, calming sounds, recovery tools, and a way to request sessions with a licensed therapist.
What it isn’t
It isn’t emergency care or a crisis service, and it isn’t a medical device — it doesn’t diagnose or treat. Therapy requests are reviewed by our care team to arrange a session; they aren’t monitored as emergencies. If you need help urgently, please use the numbers above.
When you’re ready
You are not alone
That’s what our name means. When you’re safe, support is here for the everyday, too.