Contact us
A question, some feedback, a data request or just a hello — pick the route below so your message lands in the right place.
Ways to reach us
Choose the right route
In crisis or in danger right now?
Please don’t wait for an email — our inbox isn’t monitored for emergencies. Call your local emergency number, or find a helpline near you.
Support
General & app support
Something not working, a question about your account, or feedback on the app — we’d like to hear it.
Privacy
Privacy & data requests
Ask to access, correct, export or delete your data, or withdraw consent. We answer within one month, as the GDPR requires. Writing from the email address on your account helps us find it.
Press
Press & media
Boilerplate, a fact sheet, downloadable assets and our press contact.
Teams
Employers & organisations
Thinking about the app for your team, business or community group? Start here.
Therapists
Licensed therapists
We’re building our care network. See how requests arrive and how to get in touch.
Urgent help
Crisis support
Our inbox isn’t monitored for emergencies. If you’re in danger, call your local emergency number — or find a helpline here.
Quick answers
You might not need to write at all
Plenty of questions about billing, your account and privacy are already answered in the Help center.
Help center
Answers about the app, your account, billing and privacy.
Manage your subscription
Cancel or change Premium in Google Play or the App Store. Refunds are handled by Google or Apple.
Delete your account
Do it any time from Settings → Delete account in the app, or read how deletion works first.
Write to us
MindPillars
179 Runda Drive
Nairobi, Kenya
Or start with the app itself
Free to download. Therapy sessions are $20 each.
- No card to start
- Cancel anytime
- Private by design
